Free shipping on orders over $50!

FAQ's

All items listed in the shop are handmade by yours truly! Although I’m a perfectionist and try my darnedest to make every item as close to perfect as possible, they may differ slightly from the pictures on the site. This makes them unique and one-of-a-kind!

Common questions that I’ve received from customers are listed below, but if you can’t find what you’re looking for, contact me and I’d be happy to answer any questions you may have!

If your item gets dirty and needs a wash:

  • Acrylic yarn items can be machine washed in cold water (preferably in a mesh wash bag) and air dried. Use a skinny skewer (or if you have one, a small knitting needle) to rearrange the interior polyfill if needed.

  • All other yarn items should be hand washed or spot cleaned in cold water and air dried. Use a pencil (or if you have one, a small knitting needle) to rearrange the interior polyfill if needed.

 

If your item is getting pills or fuzzy, you can gently use a simple lint shaver (yep, like for sweaters!) to make it look like new.

 

I knit/crochet my creations on the tighter side to keep their shape nice and sturdy. Over time, the yarn will loosen a little bit, but your items will keep their shape and remain strong for years to come!

 

Although I make all of my items as tough as possible for lots of playtime, they're not recommended for extremely rough play.

All patterns are © Adrian Rae and are intended for personal use only. You may not copy, sell, or distribute any part of this pattern, nor may you sell the final product for profit.

 

Although you may not sell items from my patterns at this time, I’d love to see photos of your finished pieces! Follow and tag me on Instagram @madeby.adrianrae!

ALL SALES ARE FINAL. 

 

I do not accept returns, refunds, or exchanges unless your item(s) sustain damage during shipment, but please contact me if you have any questions or concerns!

Yes! Contact me for any questions about customizing one of my current items or to make something new!